Get ready for a whole new….

DUMBO Starbucks!

We are about to change who we are inside and out. There will be a new store look, new faces behind the counter, sampling every day, and, most importantly, better, faster, friendlier service.

Remember about a month ago when I described the new way we brew coffee? Remember my promise to figure out a way to use the new system effectively and efficiently so we never have to announce we’ve run out of coffee again? Well, we did just that. Of course, there is the occasional slip up, but I tell you the truth: I’d be shocked if we’ve had to ask more than five people to wait for coffee to be brewed in the past month. That’s a lot better than the five per day (at least!) we had to disappoint before using the new brewing system. I assure you, we will continue to perfect the technique until we never have to inconvenience someone again.

As I mentioned above, our store will be getting a new look over the next few days. We’ll still be open, as the revamping will be done in the wee hours of the night. New walls, new shelving, new counters…it will all be pristine, appealing and welcoming.

We’re also adding a few new partners. In the past month, we’ve been separated from four partners, some by choice, others by circumstance. This has opened up the door for us to hire some fresh faces who can bring some spirited excitement to DUMBO.

There’s also a rumor that Matt Byrd will be coming back (for those of you who know him, Matt started working at Starbucks the same day as I did, but left last January due to decreased availability). This would be a very welcome addition to our congenial crew.

I would post some before and after pictures during the remodeling, but policy forbids it. Thus, you’ll have to come by and see for yourself! I’d rather have visitors anyway.

Published in: on September 8, 2009 at 3:47 pm  Comments (3)  
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